Last updated on 10/08/2025
At Moindes Limited, we uphold one of our core values of Integrity - ensuring regulatory compliance, data security, and privacy throughout every process. We are committed to ethical, transparent, and fair marketing practices that build trust with our customers, partners, and the public.
All marketing and sales communications must be clear, truthful, and free from misleading or deceptive claims. Any statements about our solutions, technological capabilities, and expertise must be fact-based and substantiated. Customers and partners must always receive complete and accurate information regarding the scope of our services, pricing, and applicable terms, ensuring that they can make informed decisions without hidden costs or unexpected conditions.
Before release, all advertising and promotional materials must be reviewed and undergo an internal approval process to ensure compliance with applicable laws and industry regulations. Failure to adhere to this process or attempts to circumvent regulatory standards will be considered a violation of this policy.
Moindes Limited operates in a highly competitive and rapidly evolving digital landscape and believes in fair competition. Comparisons with competitors must be accurate, fact-based, and fully substantiated at the time they are made. Employees and partners are prohibited from making false, misleading, or disparaging statements about competitors, their products, financial standing, or regulatory status. Our focus must always be on promoting the strengths and advantages of Moindes Limited’s offerings rather than attempting to undermine others.
Customer privacy and data protection are fundamental to our operations. Any marketing activity involving customer data must comply with data protection laws and respect privacy preferences, including consent and opt-out requirements. Misusing or mishandling customer data will be treated as a serious breach of policy.
Violations of this policy will not be tolerated. Any employee or partner found engaging in deceptive marketing, failing to comply with regulatory requirements, or misusing customer data may face disciplinary action, up to and including termination of employment or partnership. Employees are encouraged to report any concerns about marketing integrity to the Compliance Team, with full assurance that all reports will be handled confidentially and without retaliation.
Moindes Limited’s commitment to Integrity extends beyond words - it is the foundation of our reputation and long-term success. Every employee and partner is expected to uphold this standard in all marketing practices, ensuring we continue to earn and maintain the trust of those we serve.